Customer Service Associate - Dade City - Part Time As Needed Dade City Thrift Shoppe

Customer Service Associate - Dade City - Part Time As Needed

Part Time • Dade City Thrift Shoppe
Customer Service Associate            PRN (On-Call)               Dade City
Hours: No guarantee of hours, covers vacations and high demand seasonal periods
Love working in retail, but tired of nights and weekends? 
Our Thrift Shoppes are open Monday thru Saturday, 9:00 AM to 5:00 PM.

 
The Customer Service Associate assists the Thrift Shoppe & Volunteer Manager and Thrift Shoppe Assistant Manager with operating the effective and profitable operation of the store.
EDUCATION AND QUALIFICATIONS:
  • High School Diploma or GED required.
  • Previous retail experience required, thrift store or consignment shop experience preferred.
ESSENTIAL JOB RESPONSIBILITIES:
  • Foster a positive workplace and team environment through open communication and modeling appropriate behavior.
  • Motivate and inspire store employees and volunteers.
  • Learn all job functions of the store and cover for various roles when required.
  • Respect and comply with all GHS policies and procedures, ensuring that volunteers are aware of and comply with policies.
  • Ensure a clean and organized store.
  • Update signage and store displays on a regular bases for accuracy.
  • Rotate stock regularly and organize merchandise to maximize sales.
  • Operate the store to maximize product on the sales floor.
  • Responds to backdoor donation drop off.
  • Assist customers with retrieving donations from vehicle upon request.
  • Ensure consistent and quality sorting and pricing of donations.
  • Set example in customer service for volunteers, welcoming and responding to customers in a courteous and helpful manner.
  • Address customer concerns in a timely and professional manner.
  • Maintain a safe working environment for employees, volunteers, and customers.
  • Secure store premises on a daily basis.
  • Ensure donations and garbage left outside store premises being picked up in a timely manner.
  • Ensure that loss prevention processes and policies are consistently followed.
  • This position will occasionally require working during non-operating store hours and holidays, which may include restocking days and promotional evening and weekend events.
  • Willingly seeks new assignments.
 




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