Benefits:

401(k)
401(k) matching
Competitive salary
Dental insurance
Donation matching
Employee discounts
Free food & snacks
Health insurance
Paid time off
Parental leave
Training & development
Tuition assistance
Vision insurance

JOB TITLE: Donor Relations Specialist

DEPARTMENT: Development

REPORTS TO: Director of Philanthropy

Location: 2061 Collier Pkwy Land O' Lakes, FL 34639

Hours: M-F 8am-5pm

POSITION SUMMARY:

Reporting to the Director of Philanthropy, the Donor Relations Specialist will oversee a comprehensive annual gifts program, including strategies to focus on new donors, improve donor retention, increase average gift amounts, cultivate monthly donors, increase workplace giving/matching gifts and incorporate e-campaigns. This position will also play a role in assisting with fundraising events as well as special projects.

EDUCATION AND QUALIFICATIONS:

Bachelor’s Degree required.
1-5 years of fundraising experience, including the cultivation and solicitation of donors for annual gifts.
CFRE and/or health care fundraising experience strongly preferred.
Previous experience in Raiser’s Edge preferred.

ESSENTIAL JOB RESPONSIBILITIES:

Nurture, solicit, steward and advance annual gift donors, particularly in the $1,000-$2,500 range
Assist with planning and implementing multiple direct mail appeals annually, with a high degree of customization and emotional appeal.
Work in collaboration with the development team to identify major and planned gift prospects within the annual donor pool.
Implement and manage a new monthly giving program, focused on growing sustaining gift revenue.
Coordinate the planning, organization and implementation of donor stewardship activities including donor appreciation and cultivation events, recognition opportunities and other donor appreciation initiatives.
Coordinate the planning, organization and scheduling of workplace giving campaigns, including the Combined Federal Campaign (CFC). Ensure proper stewardship of donors who give through workplace giving.
Plan and implement strategies to increase participation in the Matching Gift Program.
Work closely with Fundraising Communications Assistant on audience segmentation, selection, and list pulls, and contribute to efficient database management and data integrity.
Generate personalized thank you letters, gift acknowledgements, and gift receipts.
Conduct research on assigned donors and compile donor profiles.
Maintain timely records of donor contacts and communications in Raiser's Edge database
Provide excellent customer service, anticipating and exceeding the needs of our donors.
Demonstrate ability to multi-task and prioritize daily objectives in an efficient manner.

SKILLS AND COMPETENCIES:

Excellent verbal and written communication skills.
Excellent interpersonal relationship skills.
Must be able to work in a fast-paced environment with ability to juggle multiple competing tasks and demands.
Continuous attention to detail in composing and meeting deadlines.
Must be analytical and comfortable working with financial calculations and statistics.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Proficient in a variety of computer software applications including word processing, spreadsheets, database, and presentation software (Word, Excel, Access, PowerPoint).

COMPANY STANDARDS:

Demonstrates courtesy, respect, sound judgment, and professionalism.
Listens with patience and respect for the other person.
Takes responsibility for own actions and decisions.
Demonstrates honesty and integrity in all dealings.
Maintains a positive attitude and caring spirit.
Makes effective use of work time to accomplish tasks, keeping person business, breaks and socializing to a minimum.
Dependable, trustworthy, and demonstrates appropriate attendance pattern.
Demonstrates concern for the rights, opinions, privacy and confidentiality of others.
Willingly seeks new assignments, assumes additional duties when necessary, and takes independent action to identify problems.
Seeks management involvement when necessary.
Demonstrates prudent use of company resources.
Practices Gulfside’s Mission Statement, Vision Statement, and Core Philosophy in both words and actions.

PHYSICAL DEMAND:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to stand, walk, sit, use hands to finger, handle or feel objects/tools/controls, reach with hands/arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk, hear, taste, or smell. This employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required for this position include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Gulfside Healthcare Services is a community-based nonprofit organization providing hospice and palliative services in Pasco County, and home health care throughout Pasco and Pinellas counties for over 30 years. We are there when our patients need us the most – providing comfort care for those living with a life-limiting illness, their loved ones and those who have lost someone special in their lives. Patients in Gulfside’s care know dignity, peace and comfort through the support and understanding of our professional staff and dedicated volunteers.

Gulfside Healthcare Services provides an excellent benefits package to all full time employees including affordable healthcare, dental, vision, Employee Assistance Program (EAP), FSA and HSA options, company sponsored life insurance and long term disability, matching 403b contributions, generous paid time off allocation, paid holidays, and tuition reimbursement. We also partner with Regions, AFLAC, Rasmussen College, Sam's Club, and the YMCA for value added voluntary employee benefits.

Our vision is to be the Provider of Choice for people in need and the Employer of Choice for talented, skilled and creative professionals.

Gulfside Healthcare Services is committed to a Drug Free Workplace and all positions are subject to drug testing.

It is the policy of Gulfside Healthcare Services, Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, status as a disabled veteran, recently separated or other covered veteran, or an other characteristic protected by federal, state or local law.

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